Water System

We have created multiple pages to help you find the information you are looking for: 

General Water Situation

The City of Rawlins was under water restrictions for the watering season of 2022.  As with most of Wyoming, we were in a drought which was worsened by our infrastructure issues. In Summer of 2022, we received around 1.5 million gallons of water a day into the treatment plant and consistently use 1 million gallons per day for household use. Our May 2022 flows were half of what they were in May 2021. 

We estimated that this was enough water for each home to give their lawn one good soaking a week. Although this is significantly less than what your lawn would need to be green and lush, the one day of deep watering will help it survive through this year. When there is not enough water available to keep turf green, watering deeper and less is more effective at helping it through the summer. Once a week watering also helps us monitor usage and keep the tanks filled. 

Our water situation will continue to improve as more and more infrastructure is repaired over the next few years. We also believed we had sufficient water to water gardens, flowers, trees, etc. as needed. For complete details on our outdoor irrigation restrictions, see our Outdoor Irrigation Restrictions page

In the summer, water use increases to 3 to 6 million gallons of water per day because of outdoor watering. This obvious shortfall in water supply needs to be taken seriously to have water available for our community. If our community watered in 2022 the same amount as in 2021 during restrictions, we estimated that our water tanks would be completely empty by mid-to-late June. 

When the new infrastructure in the Sage Creek Basin was connected in mid-August, we did declare a weekend of limited water use and two weeks of no-turf watering.  Our Parks and Green Spaces also limited their watering more than the average household, including additional weeks of no or limited turf watering. However, thanks to the hard work of our community, the water tanks never drained completely.  

Map of Water System


What if the tanks get low? 

If the water tanks reach the point where they are even close to being drained, which could lead to water loss in our community and a boil water advisory, we declare Limited Water Use. This is our method to ask the community to pull back on all water use as much as possible to allow the tanks to refill. 

Under limited water use, the restrictions are: 

  • Short showers as necessary
  • Maximum 1 load of laundry per day per family, only necessary items
  • Washing dishes with the minimum amount of water, dishwasher only when full 
  • Seasonal Notes: 
    • No outdoor irrigation.
    • If you cannot keep pipes warm, leave a slow water drip during freezing events. Burst pipes often waste more water. 

If Limited Water Use is declared, we will notify the public: on our website news flash (subscribe for email or texts at rawlinswy.gov/notifyme under "City of Rawlins News", though AlertSense (subscribe at www.rawlinswy.gov/AlertSense), on Facebook at City of Rawlins Government, through our Utility Bill payment software for all users with an email, through flyers in high-traffic locations and businesses, and on mobile electronic signs throughout the community. 

What if I need more clarification?

Since our staff generally, and one Community Relations/PIO, spend a lot of time thinking about water, it can be hard for us to understand what information we are missing. If you have additional questions you would like to see addressed on our website, or one-on-one, please reach out to crelations@rawlinswy.gov or 307-328-4500 ext. 1022. 

What is being done? 

The City of Rawlins has been working diligently this winter on our water infrastructure, including allocating over $2 million in repairs to our water infrastructure this year alone and applying for over $11 million in grants. We are also actively pursuing grants and loans for our major water infrastructure improvements which will exceed $20 million.  

We are also working on a plan to bring the river water into the cemetery in the future, and potentially parks and sports fields so that our potable water is not needed for those locations. Rochelle Ranch Golf Course is watered using raw river water and does not affect our potable water supply. 

For the latest details, please visit Water News Updates 

What about our required fire hydrant flow testing? 

In an effort to conserve water during our city-wide restriction, the Rawlins Fire Department only flow-tested 15 out of the 130 fire hydrants required for annual testing. The other 115 were inspected for any maintenance discrepancies, paint issues, and proper operation of hardware. Those 15 hydrants are the minimum number the Insurance Services Office (ISO) requires data on to ensure service testing is being accomplished. Please contact Fire Chief Blain Schumacher at (307) 328-4596 for additional information.

How does funding work for water infrastructure repairs?

Our water system is an enterprise fund, which means it runs as an independent business and must be self-sufficient by law. General funding, such as sales tax, cannot be used for our water system. 

What is the status of the pre-treatment plant, which will allow us to use more river water? 

The pretreatment plant hasn't been used for around a decade. For up-to-date information, please visit Water News Updates

Want to find your current water usage? 

Login to your account at https://www.xpressbillpay.com If you do not have an account, one can be created by clicking sign up. You will need to create an account and have your water bill with your account number. 

Once logged in, you can see the total usage in hundreds of gallons due to our software functionality. Add two zeros to total usage for the total number of gallons used in the current month.Water Useage Example